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Order Tracking

Once your order has shipped, you will receive an email from us with a link to track your order.
You can also enter the order name and your email in the box below to get the status of your shipment.

Order number
Your email
I forgot my order number

If you just received a shipment notification, please allow 3 to 5 working days for the tracking information to update.

Tracking FAQ

When will I get my order?

We offer free tracked shipping on every order.

Each bag is carefully inspected before shipping to ensure the highest quality, so delivery may take slightly longer than usual. Estimated delivery time:

UK: 5–10 business days

Europe: 5–10 business days

Thank you for your patience - premium quality and attention to detail are always worth the wait.

Can I add or remove products from my order?

Sorry! To ensure your order arrives on time, we generally begin processing an order as soon as it is placed. As a result we are unable to make any changes to your order after it is placed.

Where can I find my order number?

Your order number can be found at the top of your confirmation email. Please check your inbox, including your spam folder, for your confirmation email. If you still cannot locate your confirmation email, complete the form below.

Designed in the UK for everyday life. Every detail is crafted with care to ensure exceptional quality and timeless style.

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